Car Hire Terms of Service

Welcome to Car Hire Rawtenstall. These Terms of Service outline the rules for using our website and vehicle rental offerings. By accessing our services, you agree to comply with these terms.

Rental Terms

All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive during booking confirmation or at the time of vehicle collection. This agreement outlines the specific terms, conditions, insurance coverage, fees, and your responsibilities associated with the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Rental Vehicle Requirements

  • To rent a vehicle from Car Hire in Rawtenstall, drivers must be at least 21 years old. Age restrictions may vary based on the vehicle type, and additional fees may apply for drivers under 25. A valid driving licence suitable for the vehicle category is required, along with proof of current address and identification. Payment information and a security deposit are also necessary, along with any other stipulations outlined in the Rental Agreement.

Booking and Payment Terms

  • Reservations can be made via our website, over the phone, or directly at our Rawtenstall office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are usually required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.

4. Car Pickup and Drop-off

  • At the time of collection in Rawtenstall, it is essential to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. Please return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and may result in additional charges. Ensure the vehicle is returned with the same fuel level as when collected; otherwise, refueling fees will apply. Late returns may incur extra charges, so please contact us as soon as possible if you expect to return the vehicle late. You will be liable for any parking fines, traffic violations, or other charges that occur during the rental period, along with an administration fee.

5. Insurance and Responsibility

  • All rental agreements include basic third-party insurance. Detailed coverage information and excess amounts will be outlined in your Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is advisable to review these options thoroughly. You remain liable for damages or losses up to the excess amount, unless supplemental coverage is acquired. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, irrespective of insurance coverage.

Cancellation and Modifications

Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.

Prohibited Activities

Prohibited uses of the rental vehicle:

  • The vehicle must not be used for illegal activities or purposes. This includes racing, off-roading, or any dangerous maneuvers. Transporting hazardous materials is prohibited. The vehicle cannot be sub-let or operated by unauthorized drivers. Driving under the influence of alcohol or drugs is forbidden, as is exceeding passenger or weight limits. Travel outside the agreed geographical area requires prior approval.

Breach of these terms may lead to rental cancellation and extra fees.

8. Liability Limitations

To the fullest extent allowed by English and Welsh law, Car Hire Rawtenstall will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is limited to the amount you paid for the rental in the last 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

9. Local Legal Framework

These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant English and Welsh courts.

Updates to Terms

We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.

Rawtenstall Contact Details

For inquiries regarding these Terms, please reach out to us:

Rawtenstall Car Hire Services
Riverside Way, Rawtenstall, BB4 6AA, UK
Contact Number:: 012 8227 3205